Portability Policy

In the event that you want to cancel your Freedom800® virtual pbx phone service and transfer your toll free number to another provider, we'll be happy to release your toll free number under the following conditions:

1. Account charges must be up to date and you must get the number moved to the long distance carrier (RespOrg) of your choice PRIOR to canceling your account.
2. You will continue to get billed for the monthly rental and any usage on your account until step 1 has been completed and you have requested us to cancel your system.
3. If you do not get the number moved to a toll free service provider before canceling your account, the number is considered abandoned. There is the possibility your previously used number(s) could be recycled into our database and used by another customer. If the number has been re-assigned to another customer the number(s) cannot be moved.