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Frequently Asked Questions

How do the included minutes work with the outbound phone service?

Every account with outbound service added includes 300 minutes per billing period with additional minutes costing 3.9¢ per minute. Minutes accrue when a caller is connected to your toll free number and/or when calls directly to a digital phone are forwarded to an external phone number. Included minutes are shared by all 'activate seats' (i.e. digital phones) on the account.
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