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Existing Customers: |SUPPORT

Frequently Asked Questions

I have not yet received my welcome email, what should I do?

If you were assigned a 6-digit customer id after signing up, then contact support and have the check the email address on file, then re-send it.

If all you received was an order number, then it's possible your toll-free number is not yet active. If all you have is an order number, call 1-800-931-9795 and give the representative your order number so they can investigate the status of your order.

If you do not have an customer number or order number, click here.
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