We're a home-based business. What is the best way to use Freedom800®?
The best setup is to configure the service to act as a virtual pbx. By doing this you have our auto attendant answer all calls and play a pre-recorded greeting to callers. From there you direct callers to dial an extension to reach a department or individual. This gives the caller the impression that you are a professional and established company they want to do business with. From there you can have callers put on hold with music as we forward the call to your home or cell.