Frequently Asked Questions
Billing & Payment
No. You subscribe to our service month to month and can cancel any time, without penalties or cancellation fees.
Monthly to your credit card. We accept Visa, Mastercard, American Express and Discover.
Yes. You can upgrade or downgrade your plan anytime, but the new plan will not go into effect until the beginning of your next billing cycle.
Monthly statements are sent to the email address on record and include details of your service rental and any call usage activity.
Yes. We're in regulatory compliance with the FCC and other government agencies to collect applicable fees and taxes. For more on these fees,
click here.
No, we bill directly using any major credit card. Debit cards also work as long as they have a Visa or Mastercard logo on them.
Unfortunately not. For tax compliance purposes, we require a verifiable billing address for all open accounts. Prepaid credit cards are unable verify billing addresses and thus can't be used.
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